Privacy Policy
Effective Date: November 13, 2026
Last Updated: November 13, 2026
1. The Decision-Maker Behind Customer Records — Data Controller
At Orivsen, there is a specific company behind the decisions that turn a checkout form into an order record. Guangzhou Jingshen Trading Co., Ltd. determines which customer details are needed to accept the purchase, send the parcel to the requested address, handle a complaint, and keep legally required transaction records. It also determines how requests to access or correct those store records are assessed. For these decisions, Guangzhou Jingshen Trading Co., Ltd. is the Data Controller of the relevant personal information. A payment institution or carrier may separately control information for its own independent activities.
Data Controller: Guangzhou Jingshen Trading Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAK7JWCC5P
Company Address: Room K160, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
Privacy Contact: service@orivsen.com
2. Information at Different Moments of a Visit
When you browse: Web servers and essential storefront technologies may process IP addresses, browser and device details, referring pages, timestamps, and security or session identifiers.
When you use an account: We may process registration details, an account identifier, sign-in information and records used for authentication or account security. Do not send us passwords or sign-in codes by ordinary email.
When you buy: Information may include your name, delivery and billing addresses, email, telephone number, items and quantities ordered, order value, payment status, and shipment information. Payment providers may process full payment credentials; our store may receive only the necessary transaction status and reference.
When you seek help: We may keep the content of support messages, order references, photographs you choose to submit, and the resolution of a return or refund request.
3. Why These Details Are Used
Order and contact details allow us to confirm transactions, prepare goods, communicate about shipping, and address after-sales matters. Account information makes supported login functions possible. Technical and security records help detect misuse and keep the storefront operating. Financial records support lawful accounting, taxes, and dispute resolution. Marketing messages or advertising-related processing occur only when the relevant activity is lawful and any required permission or opt-out choice is respected.
We aim to use only information reasonably relevant to each purpose. We do not ask customers to send complete card numbers, passwords, or authentication codes in an ordinary support request.
4. Legal Grounds When Privacy Law Requires Them
Where a legal basis is required, we rely as applicable on performance of the purchase contract or steps requested before it; compliance with legal duties; legitimate interests such as site security or fraud prevention, balanced against individual rights; or consent for activities that require it. Withdrawing consent affects future consent-based processing, not processing already carried out lawfully or information retained under another valid ground.
5. Who May Receive Information
Relevant information may be disclosed to ecommerce hosting and technical providers, payment processors, fraud-prevention services, delivery carriers, fulfillment partners, customer-communication providers, or professional advisers acting for legitimate purposes. A recipient receives the information needed for its function and is subject to applicable obligations. Authorities may receive information when a valid legal duty requires disclosure.
For example, a courier needs a delivery address; a payment service needs transaction data; and a support provider may need an order reference to respond. Independent providers can have their own privacy policies when they act as controllers in their own right.
6. Cookies, Analytics, and Advertising Choices
Necessary cookies or similar storage may be used to keep carts, sign-ins, security checks, and checkout sessions functioning. Other technologies may support preferences, visitor statistics, or advertising if enabled on the storefront. When local law requires consent for non-essential cookies or comparable tracking, that consent must be obtained before the relevant use.
You can use any privacy-preference controls displayed on the website and browser settings to manage cookies, although some essential features may stop functioning when necessary storage is disabled. If advertising or data-sharing opt-out rights are available under your local law, you may exercise them using the relevant site mechanism or contact service@orivsen.com. We do not describe any particular optional advertising or analytics provider as active unless it is actually in use.
7. Emails and Service Communications
You may receive transactional messages about a purchase, such as order confirmation, shipping, security, and support communications. Marketing emails, where sent lawfully, will provide a way to unsubscribe. Opting out of marketing does not prevent the service messages needed to fulfill a transaction or respond to an inquiry.
8. Processing Across Borders
The controller is in China; customers and technology providers may be located elsewhere. Consequently, customer data may be accessed or processed across national borders. Where applicable law requires a transfer mechanism, appropriate contractual or other lawful safeguards will be used. Different jurisdictions may provide different privacy protections.
9. Retention and Protection
We keep information only for as long as needed for the stated purpose, subject to requirements such as accounting retention, consumer claims, and fraud prevention. Account and support records may follow different retention periods. When records are no longer necessary, we delete or de-identify them as appropriate and legally permissible.
We use reasonable technical and organizational safeguards, including access management and security procedures appropriate to the records involved. No online service can guarantee that every transmission or storage method is without risk.
10. Rights and Requests
Depending on the privacy law that applies to you, you may have rights to obtain access, correct an error, request deletion, restrict or object to processing, receive portable information, withdraw consent, or exercise applicable targeted-advertising and data-sharing choices. Some requests may be subject to lawful exceptions, such as required retention of transaction documents.
Email service@orivsen.com and explain the right or record concerned. We may request proportionate identity verification before disclosing or changing personal information. We will respond within applicable legal time limits. You may also be entitled to complain to an appropriate data-protection authority.
11. Children and External Websites
Orivsen's shopping and account services are intended for adults aged 18 or older. We do not knowingly solicit personal information from children contrary to applicable law. If you believe a child has provided information improperly, please notify us.
Links to outside websites may lead to services controlled by others. Their privacy practices are not governed by this notice; please review their notices before sharing information there.
12. Updating This Notice
Changes to storefront practices or law may require us to revise this Privacy Policy. The date at the top identifies the current version, and we will give any additional notice or choice required by applicable law.
13. Controller Contact
Operating Company: Guangzhou Jingshen Trading Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAK7JWCC5P
Company Address: Room K160, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
Support Email: service@orivsen.com
Contact Phone: +86 17264718539
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Website: https://orivsen.com