Terms of Service
Effective Date: November 13, 2026
Last Updated: November 13, 2026
1. The Parties to a Purchase
Orivsen is the storefront available at https://orivsen.com. The seller and contractual counterparty for purchases made on this website is Guangzhou Jingshen Trading Co., Ltd. This company, rather than the website's ecommerce platform, enters into the sales contract with the customer, subject to the order-acceptance process described below.
When these Terms say “we,” “us,” or “Orivsen,” they mean the store operated by Guangzhou Jingshen Trading Co., Ltd. “You” means the visitor, registered user, or purchaser. These Terms apply to browsing, account functions, and orders placed through the storefront.
Operating Company: Guangzhou Jingshen Trading Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAK7JWCC5P
Company Address: Room K160, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
2. Adults Only for Accounts and Purchases
To open a customer account or purchase independently, you must be at least 18 years old and able to enter into a binding contract. If the legally required age of majority where you live is higher, you must satisfy that higher age. By completing registration or checkout, you represent that you meet the applicable requirement.
3. Registration, Login, and Identity of the User
If registration is available, the account form will ask for the information necessary to establish or manage your account. Supply accurate contact details, do not register in another person's name without authority, and keep material account information current. Registration does not give you ownership of the site's systems or the ability to access other customers' records.
You may sign in using the methods offered on the website, which may include a password, an emailed verification code, or another supported authentication method. Follow the instructions shown by the sign-in interface. An account is for the authorized holder's use and may not be used to misrepresent who is making a purchase.
4. Protecting Credentials and Reporting Misuse
Keep passwords and verification codes confidential. Use unique credentials, do not share them with another person, and sign out when finished on a shared device. If you believe an account has been compromised, notify service@orivsen.com promptly so that reasonable protective measures can be considered.
You are responsible for providing truthful information and for authorized activities carried out through your account. We do not shift to you responsibility for unauthorized activity caused by our own failure to meet legally required security duties. We may temporarily restrict access when reasonably needed to investigate fraud or protect accounts and transactions.
5. Understanding a Product Offer
A listing describes the goods, variants, quantity, and price available at the time you view it. Colors may appear different on individual screens, and stock may change. Read any product-specific measurements, care instructions, compatibility information, and restrictions before ordering. If we discover a material error or cannot supply what was ordered, we will contact you about lawful options rather than substitute an unrelated item without agreement.
6. From Cart to Contract
Adding an item to the cart does not reserve stock. When you select the final checkout action, you submit an offer to buy the items at the amount disclosed before payment. An automatic email acknowledging receipt is not necessarily our acceptance of that offer. The sales contract between you and Guangzhou Jingshen Trading Co., Ltd. is formed when we confirm acceptance of the order for fulfillment or dispatch the goods, subject to mandatory local rules on contract formation.
An order may be declined for genuine reasons such as unavailability, unapproved payment, a material listing error, a destination we cannot serve, or a reasonably identified risk of fraud. If money was collected for an order we decline, it will be returned in accordance with applicable law.
7. What You Pay
Review the checkout screen for the merchandise price, discounts, shipping charges, taxes collected by the store, and final payable amount. The payment methods available are those actually shown at checkout. A card issuer or financial institution may charge currency-conversion or other fees independently of Orivsen. International import charges may arise separately where these are not included under the delivery terms disclosed at purchase.
8. Dispatch, Cancellation, and Delivery
Our Shipping Policy explains supported destinations, shipping charges, free-shipping eligibility, order preparation, and estimated transit times. You should provide a complete delivery address. Contact support quickly if you notice an error or wish to cancel. We will try to help before dispatch; once a parcel has entered the carrier network, a change may no longer be possible. Your non-waivable rights regarding delivery remain intact.
9. Returns, Remedies, and Refunds
Our Return & Refund Policy explains the voluntary 30-calendar-day request period, eligibility, excluded categories, return-postage responsibility, and refund arrangements. Where goods are defective or the law grants a withdrawal or warranty right, those rights take priority over any narrower store procedure.
10. Responsible Use of Orivsen
Do not impersonate another customer; submit fraudulent orders; interfere with checkout, website security, or account systems; distribute malicious code; collect personal data without permission; or use protected content beyond the rights granted to you. We may take proportionate steps against misuse, including suspending access when justified by a genuine security or legal concern.
11. Material on the Website
Original text, images, layout, marks, and other protected elements are owned by Orivsen's operator or their respective licensors. You may view them for personal shopping. You may not commercially reproduce or exploit them without the relevant owner's permission. A third-party trademark remains its owner's property.
12. Outside Service Providers and Privacy
Payment, hosting, communications, and transportation may involve third-party services with their own terms. Those arrangements do not remove any obligation that Guangzhou Jingshen Trading Co., Ltd. owes you as the seller. Our Privacy Policy describes how information connected to accounts, website visits, and purchases is handled.
13. Non-Excludable Rights and Liability
Nothing here limits legal rights that cannot be waived, including statutory product-quality remedies, protection against fraud, or liability that applicable law prohibits us from excluding. Subject to those rights, neither party is responsible for losses that are too remote or unforeseeable to arise ordinarily from the relevant breach. Any limitation applies only to the extent legally permitted.
14. Governing Law and Disputes
These Terms and sales contracts with Guangzhou Jingshen Trading Co., Ltd. are governed by the laws of the People's Republic of China, excluding choice-of-law rules to the extent permitted. This choice does not displace mandatory consumer-protection rights that the law of your country or region requires to apply.
If a disagreement arises, you may first contact service@orivsen.com with your order number and a description of the issue. We will review the complaint and attempt to resolve it through direct communication; this step is not an obligatory waiver of your right to bring legal proceedings.
Where legally permissible, proceedings may be brought before a competent court in Guangzhou, Guangdong Province, People's Republic of China. A consumer may instead use any other court or dispute-resolution forum that mandatory applicable law entitles that consumer to use. There is no mandatory private arbitration requirement in these Terms.
15. Updates and Business Contact
We may revise these Terms to reflect legitimate operational or legal changes. The dates above identify this version. A later version will not retroactively remove an already accrued customer right.
Support Email: service@orivsen.com
Contact Phone: +86 17264718539
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Website: https://orivsen.com